SKU: 62141261462

HPE Foundation Care Call-To-Repair - Extended Warranty - 3 Year - Warranty 0f 12g Poe Svc

Sale price$435.72 Regular price$484.13
Save 10%

Pay in installments of $121.03 with ShopPay, AfterPay and Klarna

Shipping Estimate
USA
  • USA
  • CAN

Ships within 48 hours · Estimated delivery Aug 11 - Aug 16

Promo Codes Available:

For Your Every Summer RSVP, with Code: SUMMER15

Description

HPE Foundation Care Call-To-Repair - Extended Warranty - 3 Year - Warranty 0f 12g Poe SvcProtect and maximize the uptime of your IT infrastructure with HPE Foundation Care Call To Repair. This extended warranty program combines comprehensive hardware and software services designed to keep your critical systems running smoothly. With HPEs technical resources partnering with your IT team, you gain rapid remote diagnosis, expert guidance, and responsive on site hardware repair when needed. The service is crafted to simplify management of

Protect and maximize the uptime of your IT infrastructure with HPE Foundation Care Call-To-Repair. This extended warranty program combines comprehensive hardware and software services designed to keep your critical systems running smoothly. With HPE’s technical resources partnering with your IT team, you gain rapid remote diagnosis, expert guidance, and responsive on-site hardware repair when needed. The service is crafted to simplify management of both HPE hardware and select third-party software, delivering a reliable path to quicker issue resolution and reduced downtime. Whether you’re safeguarding data center servers, network appliances, or essential storage solutions, Foundation Care Call-To-Repair is designed to deliver maximum productivity through proactive support, faster response times, and structured coverage across hardware and software ecosystems.

  • Comprehensive hardware and software coverage: Enjoy a unified service that includes remote diagnosis and support for hardware, with on-site hardware repair when required. For eligible HPE hardware, the plan may also encompass Basic Software Support and Collaborative Call Management for selected non-HPE software, ensuring your entire stack is supported.
  • Extended 3-year protection with fast response: The service spans three years, delivering long-term protection and predictable budgeting. A key feature is a rapid 6-hour repair service response (distance from the customer site up to 80 km), designed to minimize downtime and keep mission-critical operations online.
  • Remote and on-site delivery: Benefit from flexible service delivery that includes remote diagnostics to triage and resolve many issues quickly, plus on-site hardware repair when a fault requires hands-on intervention, helping you recover faster without unnecessary delays.
  • Software support for eligible products: For software components covered under HPE Foundation Care, you gain remote technical assistance, access to software updates and patches, and, for eligible third-party software, Collaborative Call Management to coordinate problem resolution with vendors.
  • Designed for reliability and productivity: With a focus on maximum uptime, the service emphasizes proactive maintenance, efficient parts and labor handling, and a service framework that aligns with enterprise IT demands—reducing the total cost of ownership while boosting productivity and system availability.

Technical Details of HPE Foundation Care Call-To-Repair - Extended Warranty - 3 Year - Warranty 0f 12g Poe Svc

  • Overview: A comprehensive hardware and software service aimed at increasing the availability of your IT infrastructure. HPE technical resources collaborate with your IT team to resolve hardware and software problems across HPE and selected third-party products.
  • Hardware coverage: Remote diagnosis and support for hardware issues, with on-site hardware repair if needed to resolve the problem and restore service quickly.
  • Software coverage: For eligible hardware, Basic Software Support and Collaborative Call Management may be included for selected non-HPE software. For software products covered by Foundation Care, remote technical support and access to updates and patches are provided.
  • Service scope: Combines hardware and software services to maximize availability. Eligible software may benefit from coordinated technical support and software updates, reducing disruption and speeding resolutions.
  • Response and coverage details: 6 Hour - Repair (distance from customer site - 80 km) service response time is offered to enhance reliability, with a 3 Year service duration to ensure sustained productivity.
  • Service benefits: NBD-style service with enhanced usability, prioritized support, and a focus on minimizing downtime through efficient parts and labor service characteristics.

how to install HPE Foundation Care Call-To-Repair - Extended Warranty - 3 Year - Warranty 0f 12g Poe Svc

  • Confirm eligibility and purchase: Ensure your hardware and any applicable software qualify for HPE Foundation Care Call-To-Repair and that the 3-year term matches your procurement plan.
  • Gather required identifiers: Collect model information, serial numbers, and any UPC/SKU details that help activate coverage and align the service with the correct devices and software components.
  • Activate with HPE or an authorized partner: Engage with HPE Foundation Care representatives or an authorized reseller to initiate activation, confirming the scope of hardware and software coverage and the 3-year term.
  • Define service delivery preferences: Decide on remote diagnostics versus on-site visits, and specify the preferred on-site repair window within the 80 km radius to optimize response times.
  • Coordinate onboarding and documentation: Schedule a kickoff with the HPE service team, share device details, and establish escalation routes. Ensure your IT staff knows how to contact support for remote diagnostics or on-site requests.

Frequently asked questions

  • Q: What does HPE Foundation Care Call-To-Repair cover?

    A: It provides comprehensive hardware and software services intended to increase system availability. The service includes remote diagnosis and support for hardware, on-site repair when necessary, and Basic Software Support plus Collaborative Call Management for eligible non-HPE software. Software-covered products receive remote support and access to updates and patches.

  • Q: How long does the coverage last?

    A: The coverage is offered for a 3-year term, designed to deliver sustained productivity and predictable budgeting for enterprise IT environments.

  • Q: What is the expected response time for repair?

    A: The service features a 6-hour repair response time for on-site interventions, with distance restrictions noted as 80 km from the customer site. This aims to minimize downtime and get systems back online quickly.

  • Q: Does this include third-party software support?

    A: Yes, for eligible third-party software, Collaborative Call Management may be included to coordinate issue resolution with the vendor, alongside Basic Software Support for eligible software under HPE Foundation Care.

  • Q: How do I activate or enroll in this service?

    A: Activation typically involves confirming eligibility, providing product identifiers (such as model, serial, SKU/UPC), and engaging with HPE or an authorized partner to initiate the 3-year coverage, set up contact preferences, and schedule onboarding with the service team.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 62141261462

Discover Niche Categories That Outsell

Top-Converting Item to Boost Your Average Order

4.5 ★★★★★
Based on 13 reviews
Sort
Highest Rating
Newest First
Oldest First
Product Reviews
C
Verified Purchase
ChrisJE
Waukegan, US
★★★★★ 5
Compact and useful.
It's small and light enough to fit in my bag easily. My computer uses a USB-c charger, and there's only one port, but I was able to use it for ethernet, and pass the charging through the same port. I've had issues with my computer not recognizing charging from some sources before, so this was great.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 28, 2026
Y
Verified Purchase
Yolando G.
West Palm Beach, US
★★★★★ 5
Good choice
I like the design it looks sturdy. Te Number or ports is very useful
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 11, 2026
A
Verified Purchase
Aaron
Pawtucket, US
★★★★★ 5
Great 10gbps USB-C Hub, worked with Anker support through compat issues with PD4 iteration 1
Original Review (updates below): ----- The moment I noticed this thing on Amazon, I bought it and it literally just arrived. Finally, 4K60 over just USB-C with other ports (including making up to 10Gbps available to them) for a reasonable price. Unfortunately, the first two things I've done with it were both disappointing. I'll cut to the chase, the power delivery pass through isn't working with one of their own chargers. The first device I tried connecting this with is my Anker PD4 with one USB-C cable as the only thing plugged into it so I can test the truly up to 100W (-15 for its own power) claims. I've tried connecting it with Apple's 2m USB-C charge cable (100w capable) and an equivalent CableMatters cable that also supports 100W. When plugged directly into my laptop, both of these cables immediately start charging it and show up as 100W power sources. When this Anker hub is plugged in and either of them is connected to the power delivery port on the side of it, the laptop does not charge (laptop is a 16" Macbook Pro, I've tried multiple ports just for the heck of it). My second complaint is that when absolutely nothing is plugged into it, it becomes fairly warm to the touch. Why, when it's doing nothing, is it hot? I'm clearly not running data or even power through it so I have low hopes for it under load. The fact that it doesn't work in exactly the scenario they want it to most (a MacBook Pro with one of their own chargers) seems like a pretty big fail. I've got lots of USB-C things though so I thought I'd grab a couple and try those. Using an Apple 96W USB-C charger, the device does pass through power delivery properly. It shows up as providing 79W to the laptop (siphoning off 17W in this instance). I also have a 56W Aukey charger that splits power between a USB-A port and a USB-C port that can provide 45W of power delivery. When plugged into that charger it does appear to work as well and appears in macOS as a 30W power source. Maybe the problem is the Anker PD4? But it works fine providing power to the laptop directly. Would love to hear from Anker about these two products working together and what I should actually expect. Having it be unreliable for power delivery isn't great, but power and heat aside (it is getting a little bit warmer now that it's providing power from the Apple power adapter, but still definitely holdable), the hardware looks and feels good and the cable feels durable. Worth also noting that there's a white LED ring on the side of it that appears to be always on when it's plugged in. Don't know why it needs an LED. ----- Update, June 22, 2020: I've done some more testing and Anker has reached out to me to investigate what might be the issue. I can say that the hub works as I would expect from a quick test with my iPad Pro 11" with the above functioning chargers. It was able to pass through power with the 96W Apple Charger on the other end to both the iPad port as well as a Magic Keyboard port. The ethernet adapter showed up in iOS settings and an external drive was functional. When connected via the Magic Keyboard, which is a power only connection, as expected it provided only power. Still no power passthrough of any kind when connected to the PD4. ----- Update July 1, 2020: I've written back and forth with Anker and they've sent me a replacement hub. It also doesn't work with the PD4. I've tried multiple USB-C cables but they have also shipped a cable to test with it. For now I'm increasing the review from 2 to 3 stars because I am more and more suspicious about the PD4 and less about this hub. They claim that they have tested the setup I have separately without issue, and I've sent video showing the problems I've encountered, so the troubleshooting is ongoing. Have had a chance to use Ethernet on it without issue. Still need to try to test out its throughput when trying to use a 10Gbps USB-C enclosure and a 4K60 monitor at the same time (+ ethernet). More updates to come. ----- Update July 10, 2020: I've continued to talk with Anker support and they shipped me a replacement PD4. The one I had was labeled as "Iteration 1" on its barcode, the one I got back was labeled "Iteration 2". I tested it out and it works perfectly with this hub, passing through the correct amount of power to multiple Macbook Pros and fast charging an iPad Pro. Clearly the fault doesn't lie with this hub and is instead an issue with the first iteration PD4, so I'm updating my review accordingly. Working with Anker support was great. I've also been able to test USB-C throughput (without driving a display as well so far) and it properly utilizes 10Gbps. I've attached some extra images showing various devices connected to it (keyboard dongle, SD card, USB-C 10Gbps external SSD enclosure, USB sound card, ethernet).
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 19, 2020
J
Verified Purchase
Juan Muratalla
Battle Creek, US
★★★★★ 5
Excellent Quality and Reliable Performance from Anker’s 8-in-1 USB-C Hub
I’m really impressed with this Anker USB-C Hub with Ethernet (8-in-1). The build quality feels premium, setup was completely plug-and-play, and all ports work flawlessly with my laptop. The Ethernet connection is stable and fast, which has been perfect for work calls and large file transfers. I also love how compact and portable it is while still offering plenty of connectivity options. HDMI output looks great, USB ports transfer quickly, and the SD card reader is very convenient for photo and video work. Anker continues to deliver reliable products, and this hub is no exception. Highly recommended if you need a dependable all-in-one USB-C hub for productivity or travel.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 20, 2026
T
Verified Purchase
Tommy
Phoenix, US
★★★★★ 5
Works great (quick test)
Just got this and tested and works great I attached to my MacBook with Ethernet and had a solid connection I tested my steam deck by plugging in Ethernet then adding HDMI then adding power and everything worked as it was plugged in I tested my Nintendo switch even though it clearly states it's not supported and it did not work at all. Even the power pass through did nothing. This is not even remotely a problem since it was advertised as such but I figured it was with a try and worth noting
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on May 31, 2026

recommand products